FAQs

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Ingredients & Allergen Information

What ingredients are used in Steve & Andy's cookies?

Our cookies are made from high-quality, all-Organic ingredients, including gluten-free flour, sugars, and real chocolate. Each flavor is crafted with care to ensure a delicious treat.

Are Steve & Andy's cookies gluten-free?

Yes! All of our cookies are gluten-free, making them a perfect choice for those with gluten sensitivities or celiac disease.

Are your cookies vegan-friendly?

Yes! Our cookie line includes vegan options, made without any animal products, so everyone can enjoy our tasty treats.

Do you use any artificial ingredients or preservatives?

Absolutely not! We pride ourselves on using only organic and all-natural ingredients, with no artificial flavors or preservatives in our cookies.

Do Steve & Andy's cookies contain allergens?

Our cookies contain no peanuts, tree nuts, or sesame, except for coconut. However, they do contain milk and eggs.

Do Steve & Andy's products contain nuts?

No, Steve & Andy's cookies are nut-free.

Do your Steve & Andy's products contain ingredients that have been genetically modified using biotechnology?

No, we do not use genetically modified ingredients in our products.

How are Steve & Andy's gluten-free products made?

Our gluten-free products are made in a certified gluten-free facility, ensuring the highest quality. We also hold USDA Organic certification.

Storage & Shelf Life

What is the shelf life of Steve & Andy's cookies?

Shelf life is 270 days from date of production

How should I store my cookies?

For optimal freshness, store your cookies in an airtight container at room temperature. They can also be refrigerated for longer shelf life.

Purchasing & Shipping Information

Where can I buy Steve & Andy's cookies?

You can purchase our cookies from online grocers like Amazon and Instacart, as well as in stores like Walmart, Whole Foods, ShopRite, Fairway, and select grocery stores near you.

How will my order be shipped and what are my shipping options?

Steve and Andy’s® orders are shipped via FedEx Ground/Home Delivery. Orders placed Monday through Friday morning ship within 24 hours, and weekend orders ship on Monday. A shipping confirmation email will be sent with a tracking number. Orders typically take 3-6 business days to arrive.

Can I ship cookies to addresses outside the continental U.S. or to an APO/FPO destination?

At this time, we do not ship to FPOs, APOs, P.O. Boxes, Alaska, Hawaii, or outside the United States

Do you offer bulk purchasing or wholesale options?

Yes! We do offer bulk purchasing and wholesale options. Please contact our customer service team for more details.

What if I’m unhappy with my order?

At Steve & Andy's, your satisfaction is our top priority! If your cookies arrive damaged or you’re not completely happy with your purchase for any reason, reach out to us at info@steveandandys.com. We’ll do our best to make it right and ensure you’re thrilled with your experience.

Nutritional & Recipe Information

Can I find nutritional information for your cookies?

Yes, nutritional information for each cookie flavor can be found on our product packaging and on our website

Can I find recipes using Steve & Andy's cookies?

Absolutely! We share fun and creative recipes on our social media, showcasing how to enjoy our cookies in delicious ways. Check us out for inspiration!

Promotions & Discounts

How do I find out about special promotions and coupons?

Subscribe to our newsletter to stay updated on special promotions, discounts, and new product releases.

Can I use more than one promotion code on an order?

No, only one promotion code can be applied per order.